We appreciate your business and strive to provide you with the best products and services. If you are not entirely satisfied with your purchase, we’re here to help.
Returns
- You have 7 days to return an item from the date you received it.
- To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
- Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card, Debit card and Bank Account (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@econtroldevices.com.
Cancellations and Modifications
Requests for order cancellations or modifications must be made within 24 hours of placing your order. We reserve the right to deny a cancellation or modification request after this period.
Contact Us
If you have any questions on how to return your item to us, contact us at info@econtroldevices.com.
Changes to this Policy
We reserve the right to update or change our Return & Refund Policy at any time. Please review this policy periodically for any changes. Your continued use of our website after any changes to this policy constitute your acceptance of those changes.
This Return & Refund Policy was last updated on : 19/02/2024.
